Great communication skills courses – vacant places

There are still some places on the 2014 Train the Trainers courses sponsored by tEACH, the teaching committee of the European Association for Communication in Healthcare (EACH). These courses are aimed at supporting teachers of communication skills in health care across all professional groups and at all levels of experience. Please review the tEACH website for more detailed information on each course. Please note the new deadline for registration for all the spring 2014 courses (What to teach, How to teach, and Assessment) is 15 February 2014. The spaces for participants are limited so if you are interested in attending please contact soon to sign up. Participation will be on a first come, first serve basis.

Final program of 3rd international OCHER workshop

The 3rd international OCHER workshop takes place January 15-17 in Lørenskog nearby Oslo in the same venue as always, the Thon Hotel Triaden Lørenskog. This time we have 46 participants from the USA, UK, the Netherlands, Denmark, Sweden, and Norway. The program counts 30 abstracts in addition to six invited plenaries. See the Detailed program 3rd OCHER 2014 final Dec 4.

30 abstracts received for the 3rd OCHER international workshop

We have received 30 abstracts for the 3rd OCHER international workshop and are now composing the meeting. As it looks, preliminary grouping of abstracts into sessions will be Methods, Migration, Understanding prevention, Teaching, Openings, System evaluation, Information giving, Caring, Emotions, and Decisions. The final program will appear within two weeks on this site.

International Forum on Quality and Safety in Healthcare

OCHER members Pål Gulbrandsen and Bård Fossli Jensen have been invited to present a 30 minute lecture at the International Forum on Quality and Safety in Healthcare in Paris, April 8-11, 2014. This invitation represents a strong recognition of the importance of doctor-patient communication training in the continuing endeavour to increase quality of care and improve patient safety. The title of the presentation isSafety, not satisfaction: Patient-centered communication training in a new medical era.

3rd OCHER international workshop

The 3rd OCHER international workshop preliminary program was mailed to invited participants Sep 13. Please note the deadlines: Registration including abstract October 21 to, booking of accomodation and meals for OCHER members October 21 to, booking of accomodation/daypackages directly to the Thon Hotel Triaden, Lørenskog for non-OCHER members January 2. If you have any queries, contact

Presenters for the 3rd OCHER international workshop on communication research

Presenters for the 3rd OCHER international workshop on communication research will be the physician Mary Catherine Beach, associate professor, MD PhD, Johns Hopkins, Baltimore ,USA, sociologist Paul Drew, professor, Loughborough University, UK, and linguist Christopher Koenig, conversation analyst, University of California, San Fransisco, USA. The workshop will be held on January 15-17, 2014, and is open to researchers from Denmark, Sweden and Norway. The venue is as usual Thon Hotel Triaden, Lørenskog, Norway.

OCHER members have made successful contributions

OCHER members have made successful contributions to the International Conference on Communication in Healthcare in Montreal this fall. One symposium on conversation analysis submitted by Arnstein Finset was accepted, and several of our members also contribute to the Cues and Concerns symposium submitted by Lidia del Piccolo. Jennifer Gerwing and Karen Shklanka will run a workshop. Of six submitted scientific abstracts, five were accepted as orals, and one as poster. Submitting authors were Jennifer Gerwing, Pål Gulbrandsen, Tonje Stensrud, Arnstein Finset, Hanne-Lise Eikeland, and Knut Ørnes.

New anthology discussing clinical communication

In June 2013, a new anthology discussing clinical communication was launched. The book is in Norwegian. You can find more information about the book here.

Hospital physicians’ insight in own performance improved

Recently, we published a paper in Patient Education and Counseling, where we document that hospital physicians’ insight in own performance improved after a 20 hour communication skills course. Moreover, we also found that 3 1/2 years after the course, 59% of the physicians said this course changed their practice with lasting effect. This is the first paper evaluating communication skills training several years after. Again the power of the FOUR HABITS approach to effective clinical communication has been demonstrated.

Calendar and course updates with all planned communication skills training this year

We have now updated the calendar and courses with all planned communication skills training this year. We recently had a tremendous experience in Uppsala with very positive feedback from the participants. Nevertheless, we are continuously working on improvement of the concept, which has been demonstrated effective in a randomised controlled trial.